REFUND & CANCELLATION POLICY

All refunds must be approved in writing by the Executive Director.

DUES

A member requesting a refund for dues will be refunded a pro rated share of unused dues minus an administrative fee equal to 25% of the total dues paid.

CONFERENCE CANCELLATION POLICY

Requests for registration refunds for the in-person conference in San Diego that are received in writing prior to Sunday, July 14th, the close of Early Bird registration, will be converted to an Online Registration (cost of $195 for members) and the remaining portion of the registration fee will be refunded. (E.g. a conference registration of $695 will receive a $500 refund.)

From July 15 to August 18, requests for registration refunds for the in-person conference will be converted to an Online Registration and the remaining portion of the registration fee will be refunded less a 30% administrative fee. After August 18, in-person conference registrations become non-refundable.

An exhibit space is 100% refundable only if the exhibit is immediately resold to an existing wait-listed exhibit space customer.

Note: All Conference Registration Refunds Will Be Processed Post-Conference starting September 30.

OTHER

Hospitality and Special Events, advertising, sponsorships, digital goods, data service, and online conference registrations are all non-refundable.